Fundraise better with the right plan

There are no fixed costs for the Free plan. Monthly fixed costs only apply to the Growth plan. There are three available offerings within the Growth plan with variable fixed costs and service fees, depending on your annual online fundraising income and requirements. If you need a special integration, implementation or a different Customer Success package, these fees will be charged additionally and accordingly.

This is the fee that RaiseNow charges for providing donation forms with infrastructure and added-value, including services such as secure payments,  error handling, data synchronisation, export and more. It is in addition to the transaction fee for payment processing by the payment providers. Customers get a monthly bill with their platform fee for the previous month.

Customer Success Packages are our service offerings for enhanced support provided by our Customer Success Team. They include proactive services that go beyond the support included in the Free and Growth plans. The "Key Account" package offers long-term support from a member of our CS team to ensure that key concerns are centralized and we can offer tailored support. This includes predefined regular online meetings to monitor your fundraising goals, a phone number for your contact person, and proactive notifications from us if there are any irregularities or important updates for your specific setup that we can communicate early on. We particularly recommend these packages for customers with CRM integrations, reconciliation, extensive customizations in general, and P2P.

Yes, you can export transaction histories, donor data, and campaign performance figures in CSV or XSLX formats.

Yes, you can connect your own payment gateways including Stripe, Paypal and many more. Get in touch to explore other options.

Yes, you can offer “cover the fee” as an option on your donation forms. On average, 70% of supporters opt in to cover the transaction and platform fees. By doing so, it allows you to receive and keep 100% of the donation amount, so that our solution pays for itself at no additional cost to you.

This depends on the size of your organization, your annual online fundraising income, and your needs. The detailed features and offering of each plan are laid out above, and we’re happy to discuss your options and suitability for each pricing.

We support all categories of nonprofit organizations including charities, non-governmental organizations, and clubs and associations. With every newly-registered organization, our team runs a manual check to ensure that you comply with our cooperation guidelines before proceeding with onboarding and setup.

If you’re interested in the Growth plan, book a meeting slot with our Sales team to scope out your requirements. After signing the contract, our Customer Success team will get in touch to carry out the various onboarding and setting up processes with you.
 
For the Free plan, you can sign up directly in RaiseNow Hub. Our support team will activate you as soon as possible so you can get started right away!

The setup process and time period depends on the complexity of your requirements and implementation. For the Free plan, you can set up your donation solutions immediately after activation, which takes about one business day. For the Growth plan, it takes two to eight weeks before you can launch your campaigns.

At RaiseNow, we have a fair policy and are flexible with regards to contractual terms. For Free customers, you don’t have to cancel; you can simply remove the donation form from your site. For Growth customers, we offer one- to three-year contracts with a one month notice period at the end of the term. You can cancel your contract by emailing us at support@raisenow.com